Guest Terms & Policies
Terms of Service
Last Updated: August 10, 2026. Welcome to Ceylanro Transit Villa. By accessing our website, inquiring about availability, or booking a room, you agree to these Terms of Service.
1. Bookings & Rate Inquiries
Ceylanro Transit Villa offers tailored accommodations for both overnight stays and day-use layovers (4-8 hours):
- Rates on Inquiry: Custom rates are provided upon submission of date range, guest count, and stay duration type.
- Confirmation: Inquiry form submissions serve as availability requests. Final booking confirmation is issued by our 24/7 front desk team via email or WhatsApp.
- Third-Party Listings: Bookings made through Booking.com, TripAdvisor, or Agoda are subject to their respective terms and payment conditions.
2. Flexible Check-In & Airport Shuttle
Designed specifically for flight stopovers near Katunayake Airport (CMB):
- 24/7 Flexible Check-In: We accommodate late-night arrivals and early-morning departures. Please inform us of your flight number and estimated arrival time.
- Complimentary Airport Pickup: Free airport pickup is provided for confirmed stays upon advance flight details submission.
- Luggage Assistance: Complimentary secure luggage storage is available during day-use layover stays.
3. Guest Conduct & Villa Guidelines
To ensure a peaceful atmosphere for all transit travelers:
- No Smoking Policy: Smoking is strictly prohibited inside all air-conditioned guest room units. Designated outdoor dining and garden areas are available.
- Villa Amenities & Pool: Guests are invited to use the garden lounge, rooftop pool, and high-speed Wi-Fi respectfully. Swimming pool hours and safety guidelines apply.
- Damage & Loss: Guests are responsible for any damages caused to villa property during their stay.
4. Contact Information & Govering Law
These Terms of Service are governed by the laws of Sri Lanka. For any inquiries regarding terms, booking modifications, or front desk assistance, please contact us:
Ceylanro Transit Villa Front Desk
542 Daminnagaha Watta, Katunayake, 11522 Negombo, Sri Lanka
Email: reservations@ceylanrovilla.com
Phone / WhatsApp: +94 766 764 643